Privacy Policy &
User Agreement
Company Information
Legal Entity: SkyElement LLC
Registered in: Delaware, United States
SkyElement LLC operates digital platforms designed to facilitate structured, voluntary, user-initiated interactions between independent users. The company provides digital infrastructure only and does not provide regulated professional services.
Wilmington, DE 19801
United States
Miami, FL 33132
United States
Contact & Support
Privacy Policy
SkyElement LLC respects user privacy and is committed to protecting personal information. This section explains how information is collected, used, stored, and protected when users access the platform or mobile application.
Information Collected
We may collect the following information:
- Account email address
- Optional profile information provided by the user
- Device information such as device model, operating system, and app version
- Usage and interaction data required for platform functionality
- Diagnostic data such as crash logs and performance data
This information helps operate the platform, improve performance, and maintain security.
Payments and In-App Purchases
Certain features of the platform may require payment. Payments are securely processed by third-party providers such as platform billing systems including Apple App Store and Google Play Billing.
Data Usage
User information may be used for the following purposes:
- Account creation and management
- Providing platform features and services
- Processing payments and purchase verification
- Customer support and communication
- Platform functionality and technical maintenance
- Fraud detection, abuse prevention, and security
- Compliance with legal and regulatory obligations
SkyElement LLC does not sell or rent personal data to third parties.
Data Sharing
User information may be shared only when necessary with trusted service providers such as:
- Payment processors (Apple App Store, Google Play Billing)
- Infrastructure and hosting services
- Legal authorities when required by law
These providers process data according to their own privacy policies and applicable regulations.
Data Retention
Personal information is retained only for as long as necessary to provide platform services and fulfill the purposes described in this policy.
- Account information is retained while the user account remains active.
- Transaction records may be retained for legal, financial, or fraud-prevention requirements.
- Technical and diagnostic logs may be stored temporarily for maintenance and security monitoring.
When the data is no longer required, it is securely deleted or anonymized.
Data Deletion
Users have the right to request deletion of their personal data. Deletion requests can be made by contacting the support email listed above or using the Account Deletion page.
Data Security
Reasonable technical and organizational safeguards are implemented to protect user information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system can guarantee absolute security.
Children's Privacy
The platform is intended for users who are at least 18 years old. SkyElement LLC does not knowingly collect personal information from individuals under 18 years of age. If such information is discovered, it will be removed as soon as reasonably possible.
User Agreement
Eligibility
Users must be at least 18 years old to access the platform.
Platform Role
SkyElement provides digital infrastructure enabling voluntary interactions between independent users. SkyElement does not provide medical, legal, financial, therapeutic, or licensed professional services.
No Professional Advice
Content and interactions available on the platform do not constitute professional advice. Users remain solely responsible for their own decisions and actions.
Payments
Certain features may require payment. Payments are processed by third-party providers including Apple App Store or Google Play Billing. Refunds are governed by the respective platform policies.
Prohibited Conduct
Users may not engage in:
- Unlawful activity
- Impersonation or identity misrepresentation
- Harassment or abusive conduct
- Fraudulent activity
- Offering regulated professional services through the platform
Limitation of Liability
Updates
These terms and policies may be updated periodically. Continued use of the platform after updates constitutes acceptance of the revised terms.
Governing Law
This Agreement shall be governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.
Store Compliance Notice
This page is provided to satisfy Apple App Store and Google Play Store transparency requirements, including legal disclosure, privacy information, payment transparency, and support contact availability.